Shipping and Returns
Australia – shipping
Order over $99 receive Free Shipping.
Orders under $99 Flat Rate $8.99
All orders are sent via Australia Post and are trackable. You will receive your tracking number once your order has been shipped.
International – shipping
$15 Flat rate to NZ (orders over $200 AUD to NZ receive free shipping)
$25 Rest of world standard, Australia Post 5-14 days delivery with tracking.
$35 Rest of the world express, 3-7 day shipping -Tracked and signature.
Free shipping to USA, Canada & Europe for orders above $250 AUD.
PLEASE NOTE – IF YOUR DELIVERY ADDRESS IS DEEMED TO BE A REMOTE AREA BY DHL THERE IS AN ADDED EXTRA $30 CHARGE – WE WILL CONTACT YOU TO SEE IF YOU WOULD LIKE TO PROCEED, WE CAN ALSO SHIP WITH AUSTRALIA POST FOR NO EXTRA CHARGE.
For all international shippings you may be required to pay customs and import taxes depending on our country. All international customers are responsible for the customs rates and charges within their own country. Arte Color is legally required to declare the full dollar value paid on international shipments and must include an invoice for customs should they require it.
Please relax
We’ll do everything possible to make sure your Arte Color products get to you safely. International shipments can sometimes take a bit longer but they always get there at the end.